Have your HomeArtStickers order number at hand.Ĭontact us via conversations area to receive a Return Authorization Number.Īll returns must have an authorization number. If you purchased your HomeArtStickers using both a Gift Card and another form of payment, we will first credit or replace the Gift Card with the amount originally deducted from it and then credit your other form of payment for the balance.įor more information regarding our return policy:Ĭall our customer service team at 00351 212 747 452 (English). If the custom order arrives damaged or defective, we will replace it at our discretion. NOTE: We do not accept returns on custom orders. If the client refuses the replacement of the defective or damaged product, we will proceed to refund only the value of the products in question. **Note: If the damaged package it's not reported to the courier in the act of the delivery, it will result in no replacement or refund of the damaged product. If your HomeArtStickers product/packaging arrives damaged:ġ) You have to report it to the courier when you receive the packaging (Note: if the client doesn't report the damage in the act of the delivery to the courier, it won't be possible for us to proceed with a refund or a replacement) Ģ) You need to accept the order from the courier (if the order is returned to us the return shipping costs are not refundable) ģ) You need to report it to us and send us photos of the damaged packaging and/or product to homeartstickers with your order number Ĥ) We will immediately contact the courier ĥ) We will replace it at our discretion if it is damaged. You can send us this information on our Etsy Shop Chat or by email to homeartstickers Ģ) A possible defective product's return will be analyzed by our client support team.ģ) We will replace it at our discretion if it is defective. If your HomeArtStickers product is defective:ġ) You need to report it to us and send us photos of the defect. – The client refused the order - Damaged / Non Damaged Package -> to possible refunds will be deducted 2x the shipping costs (Delivery shipping costs + Return shipping costs). If the client wishes for the order to be shipped again -> will need to pay for the new shipping. The client did not answer the courier communications -> to possible refunds will be deducted 2x the shipping costs (Delivery shipping costs + Return shipping costs) If your HomeArtStickers order returns to us: You may request our store for a pickup quote regarding the return of the product. – The product doesn't fit (item's measurement is the same as in the description) *This process also applies to the following cases: If your HomeArtStickers product doesn't meet your expectations and you wish to return*:ġ) Buyers are responsible for return shipping costs.Ģ) It must be returned in its original condition.ģ) It is required a trackable shipping service when returning your package to our warehouse (Note: If the return is shipped without a tracking number and by any chance, the package gets lost, the refund won't be processed).Ĥ) The refund of the product will only proceed after the product arrives at our offices.ĥ) The delivery shipping costs are not refundable. *All products sold by Homeartstickers are NOT for exterior use*Ĭonfirm with your country customs the possibility of being charged extra duties.
Please inform us your telephone number after order. Please allow 3-5 business days for production of your decal plus and 4-6 business days for delivery. There should be no latex-based paint on the surface. Silicone-free surface or oil-based paint Completely smooth surface (swipe to feel if there is no texture)
After the last painting of the wall/surface, wait 2 to 3 weeks to apply the product Surface completely free of grease and dust (regardless of appearance, always clean) We can customize the product with the size you want, contact us!įor better adhesion and duration of your product you must take into account the following points:
Unlike traditional wallpaper, there is no need to apply an adhesive or paste to get it to stick to the wall. Does not leave any traces after peeling off the wall. Material durable and matte, reusable and self-adhesive - easy to install. IMPORTANT: PLEASE SEE THE PHOTOS FOR PRODUCT SPECS (DIMENSIONS AND PATTERN) To view more Art that will look gorgeous on Your Walls Visit our Store:įor more Wall Skins visit our WALL MURALS: Interior, Wallpaper, Removable Wallpaper
0 kommentar(er)
